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Compliance Officer
Purpose
To set Company Policy for the recognition and adoption of applicable ISO standards and associated statutory regulations and pertaining to the group’s business operations; and to ensure compliance therewith by all personnel, led by the Directors and Senior Management.
Responsibilities
- Maintain the company’s Environmental and Quality Management System (EQMS) framework and ensure on-going compliance with accredited ISO9001, 14001 any other ISO standards as applicable
- Manage day-to-day operation of the company’s ISO compliance program
- Develop and maintain company policy in relation to compliance assurance
- Identify areas of compliance vulnerability and risk for ISO standards through internal and external audits, supplier questionnaires; develop and implement appropriate corrective action plans for resolution of identified or potential issues
- Collaborate with other functional areas in the investigation and resolution of compliance issues
- Drive a program of continuous improvement and exercise authority in implementing necessary actions to ensure overall compliance with ISO standards and applicable legislation
- Maintain an oversight of customer audits and outcomes
- Overview of business supplier performance, contractor assessments and external audits carried out by Coryton on third parties
- Oversee and monitor quality investigations to ensure timely identification of root causes and appropriate remedial and preventative actions
- Develop and carry out internal compliance audit assurance program
- Review and set policy and scope for internal audits
- Lead internal audits and compliance assurance reviews with relevant personnel
- Facilitate and host external audits with assessors acting for the certified accreditor
- Ensure non-conformances and opportunities for improvement are appropriately actioned and recorded
- Manage the close out of improvement actions in accordance with the requirements of ISO standards
- Management of Activ system and document control
- Manage and maintain the company’s legal register in relation to ISO standards
- Remain abreast of existing legislation, regulations and recommendations by authorities and governing bodies which impact on the company’s area of business
- Evaluate the impact of change, ensuring that the company is well placed to meet new requirements in a timely manner
- Develop and maintain routine performance indicators and updates to the business
- Communicate outcomes of audits and quality investigations to the wider business as appropriate
Personal Qualities
- Meticulous planning capability and a proactive approach to managing a compliance program
- Ability to communicate complicated compliance issues at all levels of the organisation
- Presents a constructive, positive, and pro-active attitude to matters concerning health, safety, quality, and the environment
- Ability to build rapport across departmental boundaries to develop a genuine relationship of mutual respect
- Ability to lead and influence without formal authority to enable effective enforcement of company policies and legislative requirements
Experience
- Proven experience of developing, maintaining, and administering an ISO compliance system
- COMAH environment experience preferable
- Advanced IT skills for data management, reporting and system administration
- Recognised internal auditing training / qualification for ISO 9001, 14001 and 45001
- Knowledge and experience of applicable legislation
Performance Measurement Criteria
- Clean external audit outcomes, with no instances of minor or major non-conformances recorded
- Remedial actions arising from audits satisfied within prescribed timescales
- Timely and efficient renewal of ISO accreditations
Reports to: HSSEQ Manager
Location
The Manorway, Stanford-le-Hope, Essex, SS17 9LN, United Kingdom


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